After reading through the articles I believe the 5 most important aspects of web writting are the following -
- Summarize first.
- Be concise.
- Write for scanning.
- Good content chunking
- Guiding the reader by highlighting the salient points in your document using headings, lists, and typographical emphasis.
Surprisingly, most of the information in Nielsen's paper is still current today. Both sites are meticulous about the 5 points I have listed above.
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